FAQ

Frequently Asked Questions

GENERAL

How can I contact the conference  with questions?
Please email [email protected] or call (503) 853 – 8758.

When & where is the conference?
September, 13 – 16, 2015

We recommend arriving on Sunday, September 13 to take part in Monday morning activities and have time to explore Portland. Some conference events start on Sunday, September 13. On Monday, September 14, there are 8 trips or courses to attend during the day. At 4:30 pm on Monday, we’ll kick off the main event with an exciting general session. On Tuesday and Wednesday, you’ll enjoy skill-building courses, engaging speakers, and a not-to-be-missed reception.

The conference will take place at the DoubleTree Hotel, 1000 NE Multnomah, Portland, OR

How much is registration?
Early Registration (register before 7/17) $320
Regular Registration (7/18 – 8/31) $355

Click here for full registration details

What do registration fees include?
Registration fees include all conference events Monday, Sept 14 at 4:30 pm through Wednesday, Sept 16 at 2:30 pm. Registration includes 2 breakfasts, 2 lunches, and 1 reception. Trips and courses on 9/13 & 9/14 are an additional fee.

Are there scholarships or work trade opportunities?

Yes. Applications are due by June 26. Click here to read more.

How do I reserve a room at the discounted hotel rate?
We have a discounted rate at the DoubleTree: $139/night for a standard queen room or $159/night for a double Queen or single King room.

To reserve a room: go to http://thehungergap.org/travel/ or call the DoubleTree by Hilton Central Reservations Office: 1 (800) 996-0510, please mention our Personalized Group Code to receive the discounted rate. The code is CFB.

How do I get to the event?
It is very fast and easy to take the Trimet light rail train (Max Red Line) from the airport directly to the hotel. At the airport, walk to the end of the Portland Airport Baggage Claim area, board the Red Line Max to City Center & Beaverton Transit Center, get off at Lloyd 11th Avenue Max Station, take a left and walk half a block west to hotel. Fare is $2.50.

REGISTRATION

How do I register?
Go to http://thehungergap.org/register/. If you need assistance with registration please call 503.853.8758 or email [email protected].

Can I pay by check?
Yes, you can pay by check. Select “show other payment options,” under the green “Register” button. Please print and send your order summary (it will be emailed to you) with the check. Please include the attendee’s name on the check. Mail to: Closing the Hunger Gap, c/o Oregon Food Bank, 7900 NE 33rd Drive, Portland, OR 97211.

I have a discount code. What do I do?
Click on “Enter Promotional Code,” just above the green “Register” button. Enter your discount code and click apply.

I don’t see the type of ticket I want. What do I do?
If you have a discount code, please click on “Enter Promotional Code,” just above the green “Register” button. Enter your discount code and click apply. Some discount codes provide access to hidden ticket types. If you do not have a code, please contact [email protected]

What are trips and courses and do they have a fee?
Trips and courses are events that will take place on Monday, September 14. One course, “Working Together to Transform Emergency Food,” starts on Sunday and goes through Monday. They have a separate fee and have limited capacity. Attendees can only participate in one trip or course, they are all concurrent events.

Trip and course details are on the website at: http://thehungergap.org/trips/ and http://thehungergap.org/courses

Trip Fees
Happy Meals Reimagined: School Based Anti-hunger Programs (half day)….$40
Portland in Action: Empowerment through Food (Walking tour)…………………..$45
Food Banking 2.0: Exploring Oregon Food Bank’s Path……………………………….$55
Food Access & Economic Opportunity in Southeast Portland……………………..$65
The Hands that Feed Us: Food Service & Farmworker Labor Issues……………$70
Hood River Food System Tour…………………………………………………………………….$70

Course Fees
Working Together to Transform Emergency Food………………………………………$75
Food Policy Councils: Building the Western Region’s Food Policy Capacity….$65

Is my registration/ticket transferable?
You may transfer your registration to another person by editing the name and contact information on your ticket. All transfers must happen prior to the August 31 registration deadline. Scholarship registrations are not transferable.

Can I update my registration information?
You may update your registration information. All updates must be made prior to August 31.

What is the refund policy?
Refund requests must be made by August 17, 2015. No refunds will be issued after August 17, no exceptions. All refunds will be charged a $25 processing fee.

To request a refund, please log in to Eventbrite and select “Request a refund” or [email protected] If your ticket was purchased for you, please ask the ticket purchaser to send a refund request.

There is no charge to transfer your ticket to someone else. Simply update your order with their contact information prior to 8/31/15.